Back in 2000, I purchased a Genie Excelerator Garage Door Opener, model # ISD1000. It came with a "Lifetime Warranty". The manual states that the ISD1000 has a "Lifetime motor, parts and service" limited warranty. I had a problem with it about eight years ago and called their Help Line. I was told to get a ladder and a screwdriver so we could troubleshoot the problem. After about 20 minutes on the phone with them, I was told the unit needed new sensors. They said they would send me the sensors and wire for me to install. I told them my warranty includes "service" but they said they don't do that for this type of issue. About three years ago, I had another problem with the unit. Again, after about 20 minutes on the phone, I told them to just send someone out to fix it because I didn't have the time to deal with the troubleshooting. They sent someone out and they replaced the unit. Finally, someone dealt with the issue.
Genie Garage Door Opener GR390 1T 12 Switch Receiver with One Transmitter Genie garage door opener replacement receiver Will install on ANY garage door opener 390 Mhz frequency, 12 Dip Switches for coding Compatible with remote transmitter models GPT90-1, GPT90-3, MAT90, GPWK-12 and Carper model 390
|Name||Genie Garage Door Opener Straight Arm 26012B|
I have three Genie Garage Door openers model 2024, we purchased the house, new, in 2010. Last year, 2014, the first garage door opener started to open at a snail's pace and the people at Genie sold me a new unwarranted motherboard for $96. A year later same problem different opener, another $96 gone. I'm saving up now for the 3rd to need replaced.
Your Genie garage door opener offers extra convenience, allowing you to quickly put your vehicle away safe and sound. When your garage door remote fails to operate the door, you're faced with the aggravation of going inside to open the door manually. Try these troubleshooting tips when your garage door opener remote control fails to live up to its name.