Note: Due to various restrictions, we cannot guarantee to customers which channels they will pick up. Customers should be responsible for any reception issues. If customers are not satisfied with the outdoor HDTV antenna's reception, they could return the item they ordered. The shipping fee is non-refundable. Customers should be responsible for all return shipping cost
For best result, the distance between the control unit box and your TV set should be within 20 ft. And the distance between the outdoor HDTV antenna and the control unit box should be within 50 ft.
Note: Due to various restrictions, we cannot guarantee customers which channels they can pick up. Customer should be responsible to those reception issue. If customers are not satisfied with outdoor HDTV antenna's reception,authorization and shipping instructions (with RMA # ) can be obtained from our customer service representatives. Return your product via UPS or USPS with RMA# marked on the surface of your package, prepaid and insured, for your protection. And shipping fee is non-refundable. it is customers' responsibility to cover the shipping cost to return item. NO Restocking Fee Needed!
The outdoor HDTV antenna is best for people who live about 40-80 miles away from TV broadcast centers. Anyone who lives close-by to broadcast centers (i.e. living within the city of Los Angeles) would benefit more from getting one of our indoor tv antennas.